Question 1

Can I switch plans anytime?

Accepted Answer

Yes. Upgrade or downgrade your plan anytime from your dashboard. Changes take effect on your next billing cycle. Upgrades are prorated so you only pay the difference for the remaining days.

Question 2

Is there a free trial?

Accepted Answer

Repaxio offers a free reputation audit so you can assess your current online presence before you subscribe. Plans are month-to-month with no long-term contracts, so you can cancel anytime to avoid future charges. Subscription fees are non-refundable.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe for US customers. Indian customers can pay via Razorpay with UPI, netbanking, and card options.

Question 4

Why is Repaxio so much cheaper than competitors?

Accepted Answer

Enterprise tools like Birdeye charge $299-400/month per location because they target large chains. Repaxio is built from the ground up for local businesses with lean infrastructure and AI automation, so we pass the savings to you.

Question 5

Do you offer enterprise pricing?

Accepted Answer

Yes. For businesses with 10+ locations, we offer custom enterprise pricing with volume discounts, dedicated support, white-label options, and custom SLA. Contact us for a personalized quote.

Question 6

What happens if I exceed my SMS limit?

Accepted Answer

If you reach your monthly SMS limit, you can purchase additional messages at $0.03/SMS or upgrade to the next plan. You'll receive a notification at 80% and 100% usage so there are no surprises.

Question 7

Can I try Repaxio before buying?

Accepted Answer

Yes. Repaxio offers a free reputation audit so you can assess your online presence before subscribing. Plans are month-to-month with no long-term contracts, so you can cancel anytime to avoid future charges.

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