AI-Native Customer Engagement That Replaces Your CRM
Engage customers across messaging and email with two-way conversations, automated follow-ups, and campaign management. No CRM complexity. Connect with customers on the channels they already use.
Hi Sarah! Thanks for visiting. How was your experience?
It was great! Love the new menu.
Awesome! We'd love your honest review:
Namaste Priya! Thank you for visiting us today.
Loved the service! Very professional.
We're glad! Share your experience:
Your Customers Are Already Messaging. Are You?
Email Alone Isn't Enough
Average email open rate is 20% while SMS and messaging see up to 98% engagement. Customers are slipping through inbox clutter, so you need messaging and email together.
CRMs Can Be Overkill
Salesforce and HubSpot cost over $100 per seat. Small businesses need simple, effective messaging, not a 200-feature CRM.
Reach Customers Where They Are
US customers prefer SMS while Indian customers use WhatsApp. Engage both from a single platform.
Never Miss a Follow-Up
Manual reminders, sticky notes, and spreadsheets don't scale. Automated follow-ups ensure every customer gets attention.
One Platform, Every Channel, Zero Complexity
Hi! Rate your visit?
Tap to review on Google
Reply STOP to opt out
SMS Campaigns (US)
Twilio-powered SMS for review requests, promotions, and appointment reminders. 98% open rate. TCPA compliance built-in.
- Twilio infrastructure
- 98% open rate
- TCPA compliant
Welcome! Your order is ready
Pickup at Store #42
WhatsApp Business (India)
Meta Cloud API integration for rich messaging with images, buttons, and quick replies. Template messages for campaigns. Reach 2B+ WhatsApp users.
- Meta Cloud API
- Rich media messages
- 2B+ users reachable
Two-Way Conversations
Not just blasting. Actual conversations. Customers reply, you respond. All messages in one unified inbox.
- Unified inbox
- Customer replies visible
- Conversation history
Automated Follow-Ups
Set triggers: after purchase, after visit, after review. AI writes the message, you approve or auto-send on schedule.
- Event-based triggers
- AI-written messages
- Approval workflow
Campaign Templates
Pre-built templates for review requests, appointment reminders, promotions, and feedback collection. Customize or let AI generate.
- Pre-built library
- Custom templates
- AI generation
Customer Segmentation
Group customers by visit frequency, spend, rating given, or custom tags. Send targeted campaigns to the right audience.
- Smart segments
- Custom tags
- Targeted campaigns
Delivery Analytics
Track delivery rates, open rates, click-through rates, and response rates. Know exactly what's working.
- Real-time tracking
- Open/click rates
- ROI measurement
AI Content Generation
AI Content Generation
AI writes your emails across 11 industries and 8 purposes. Generate Meta-compliant WhatsApp templates instantly. Iteratively improve any draft with AI.
- 11 industry-specific templates
- AI WhatsApp templates
- Iterative AI improvement
Launch Your First Campaign in 4 Steps
Import Your Customer List
Upload CSV or connect your POS. Customer data syncs automatically.
Choose Your Channel
SMS for US customers, WhatsApp for India. Or both for international businesses.
Pick a Template or Let AI Write
Choose from pre-built templates or let AI craft the perfect message.
Send, Track & Respond
Messages go out. Track delivery and opens in real-time. Reply to responses from one inbox.
98%
SMS open rate
2B+
WhatsApp users
5x
ROI vs email
< 3 min
Campaign launch time
Frequently Asked Questions
Repaxio uses Twilio's enterprise infrastructure to send SMS to US phone numbers. Messages are TCPA-compliant with built-in opt-in/opt-out management. You can send review requests, promotions, reminders, and have two-way conversations.
Have more questions? Email us at hello@repaxio.com
Explore More Capabilities
Repaxio is more than one feature. Discover the full platform.