Cookie Policy
Repaxio, a product of FoundHex Inc.
1. Introduction
This Cookie Policy explains how FoundHex Inc. ("FoundHex," "we," "us," or "our") uses cookies and similar technologies on the Repaxio website (repaxio.com). It should be read together with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies include local storage, pixels, and software development kits. They help websites function, remember your preferences, and understand how the site is used. We group these technologies into the categories below.
3. Categories of Cookies We Use
- Strictly Necessary: Required for the site to function (e.g., remembering your theme and your cookie-consent choice). These cannot be switched off and do not require consent.
- Functional: Support features you choose to use. Our support chat (provided by Zendesk) stores identifiers so your conversation stays connected across pages and visits.
- Analytics: Help us understand how visitors use the site so we can improve it. We use Google Analytics. These are set only after you accept analytics cookies.
- Marketing/Advertising: We do not currently use advertising or cross-site tracking cookies. If this changes, we will update this policy and our consent banner first.
4. Cookies in Use
| Name | Category | Purpose | Duration | Provider |
|---|---|---|---|---|
| darkMode | Strictly Necessary | Remembers your light/dark theme preference. | Persistent (local storage) | Repaxio (first-party) |
| repaxio_cookie_consent | Strictly Necessary | Stores your cookie consent choice so we don't ask again. | Persistent (local storage) | Repaxio (first-party) |
| _ga, _ga_* | Analytics | Google Analytics — distinguishes users and sessions to measure site usage. Only set after you accept analytics cookies. | Up to 2 years | |
| __zlcmid, ZD-* (and related) | Functional | Zendesk support chat — keeps your conversation with our support team connected across pages and return visits. Only used by the chat widget. | Up to 1 year | Zendesk |
The specific cookies set by Google Analytics are controlled by Google; see Google's own documentation for the current list and durations.
5. Your Choices and Managing Consent
When you first visit the site we ask for your consent before setting any non-essential (analytics) cookies. By default, analytics are disabled (via Google Consent Mode) until you accept. You can:
- Accept or reject analytics cookies using the banner shown on your first visit. To change your choice, clear this site's cookies/local storage in your browser and the banner will appear again.
- Control or delete cookies through your browser settings. Disabling strictly necessary cookies may break parts of the site.
We honor Global Privacy Control (GPC) and "Do Not Track" signals where required by applicable law.
6. Third-Party Cookies
Analytics cookies are provided by Google. Your use of the site with analytics enabled is subject to Google's privacy policy. We do not control cookies set by third-party platforms you may navigate to from our site (e.g., Google, Facebook, Yelp).
7. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in the technologies we use or for legal reasons. Material changes will be reflected by an updated "Last Updated" date and, where required, a refreshed consent request.
8. Contact Us
Questions about this Cookie Policy? Email privacy@repaxio.com.
© 2026 FoundHex Inc. All rights reserved.